Amy did great in helping my client come off her unreasonable expectations (did a great job explaining her reasons and getting the client’s buy-in) and getting the adjuster to move to a reasonable figure for the circumstances surrounding the case. Amy was able to get the final offer to a number that made it very difficult for my client to walk away from and ultimately accepting. This was the first time I had ever used Amy, but I will be using her again.
Amy is an outstanding attorney, with the upmost competence and ethics. Ms. Van Horne is an outstanding mediator, who is very effective. Her experience as a teacher and trial attorney, along with her knowledge of recent jury verdicts, is what sets her apart from other mediators. I will continue to use Ms. Van Horne as a mediator and frequently provide her name to other attorneys looking for mediation services.
Ms. Van Horne recently served as the mediator in a complex personal injury case in which I represented a party defendant. Ms. Van Horne did a superb job in conducting the mediation. She prepared diligently in advance of the mediation and had a command of the detailed medical issues involved in the case. She interacted well with the participants, and she led the parties to a successful resolution at mediation.
I want to compliment you again, Amy, for the work you did yesterday: creative, professional and persistent. I did not expect that case to settle.
Thank you! This was my first mediation. I appreciated your work, your temperament and your empathy towards our clients.